Automating the Triple Diamond: A workshop on turning your best journey practice into AI skills your team can rely on

Every journey team has work that eats the week: prepping interviews, tagging insights, writing user stories, updating stakeholders. Grace de Athayde (Pfizer) and Khay Lasi (Autodesk) hand that work to skills in TheyDo: their best practice, written down so a teammate or an AI can repeat it. In this hands-on session, they open up their own approach and you build alongside them, taking one job from discovery to delivery and turning it into a working skill. Open to all experience levels. You leave with a tested skill and a method for the next one.